Terms & Conditions

Who Can Use Our Website

Users must be at least 18 years old to purchase tickets or register for events. By using our website, you confirm that the information you provide is accurate and complete.

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Payment Methods

We accept payments via Wix Payments, credit/debit cards, and other payment methods displayed at checkout. All transactions are processed securely, and your payment details are not stored by Castell Events. Prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.

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Event Bookings & Cancellations

All event bookings are subject to availability. Full payment is required at the time of booking to confirm attendance.

Cancellation Policy: Refunds are only available if the event is cancelled by Castell Events. If a participant cannot attend, tickets are non-refundable but may be transferred to another person with prior notice.

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Changes to Events

Castell Events reserves the right to modify event details, including date, time, and location. In case of major changes, ticket holders will be notified via email.

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Intellectual Property Rights

All content on this website, including text, images, logos, and event materials, is owned by or licensed to Castell Events. Unauthorized use, reproduction, or distribution of content is prohibited.

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User Conduct

Users must not use our website for unlawful purposes. Any attempt to interfere with website functionality or security is strictly prohibited.

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Limitation of Liability

Castell Events is not liable for any indirect or consequential losses arising from the use of this website or participation in our events. Attendees participate in events at their own risk, and Castell Events assumes no responsibility for personal injury, property damage, or lost items during events.

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 Termination of Use

We reserve the right to suspend or terminate any user’s access to our website for violations of these Terms & Conditions.

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Privacy & Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our website, you consent to our data practices.

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 Amendments to These Terms

Castell Events reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page with an updated effective date.