Castell Event’s Terms and Conditions
These are the standard terms of Client Business of Castell Events Ltd, of Office 1 Windsor Road Neath SA111NB, and all work undertaken by Castell Events shall be on these terms unless specifically varied in writing and agreed to by both parties prior to the event.

1. Event Booking Details

1.1 All bookings must be paid in full prior to the event commencing. Any non-attendance without prior notification will result in the purchase of the ticket being considered as non-refundable. Bookings can be made via the website, or in person on the door’s on the day of the event. However Castell Events will not be held liable for any loss of funds due to the event being at maximum capacity on arrival. 

2. Price & Payment

2.1 All prices quoted by Castell Events may be amended when agreed with the Client and the Client will reasonably consider any errors or omissions or where an increase is caused by a change in the circumstances beyond the reasonable control of Castell Events.

2.2 Any query arising from an invoice must be notified to Castell Events in writing by the Client within 10 working days of the date of the invoice receipt. Failure to comply will render the full invoice payable on the due date.

2.3 It is strictly the responsibility of the representative of the Client confirming the booking to inform all relevant parties of the payment terms, as set out by Castell Events.

2.4 Payable amount - 100% of the ticket or product price shall be payable on confirmation of the order. Payment plans may be available, on request.

2.5 Additional Expenses – any additional expenses or fees resulting from any changes made by the Client, that have not been quoted in the agreed proposal but subsequently incurred by Castell Events, will be invoiced separately after the event. Payment will be due within 5 working days of presentation, any queries thereon raised within 3 working days of presentation and payment shall be made in accordance with Clause 2.6 of this agreement. Castell Events will agree any additional expenses or fees with the client prior to these being incurred.

2.6 Methods of Payment:
Via Events Website:

Bank transfer:
Details on request

The Client must inform Castell Events in writing (preferably by email) of any bank transfers

3. Liability

On some events, the activities that the Clients will undertake may be inherently dangerous although all guests are fully supervised throughout. As such neither Castell Events or its employees or agents shall be liable for any damage, loss, delay or expenses caused to the client, its employees, agents, licensees or invitees or any other persons attending the event except insofar as it results from the negligence of Castell Events or breach of contract. Please note that during particular events and on certain activities it may be necessary to request individuals to sign a liability waiver on the day of the event (although the same does not purport to exclude liability for damage to personal property of the Clients employees or staff or property damage caused to the Clients property or personal injury arising as a result of the negligence of Castell Events), in which instances Castell Events agrees to indemnify and hold the Client harmless against all such claims. Castell Events shall provide Public Liability insurance cover of £5million for each and every claim.

4. Force Majeure

Castell Events shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God (other than one arising from or related to directly or indirectly from volcanic ash), strikes, lockouts, accidents, war, fire, breakdown of plant or machinery, and Castell Events shall be entitled to a reasonable extension of its obligations.

5. Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of England, Scotland and Wales, and the parties hereby submit to the exclusive jurisdiction of the English, Scottish and Welsh courts.
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